Remember that trip to France that never was? I apparently get to have my money back. Air Transat is now offering refunds to everyone who is eligible for one. Yay!
When airlines started cancelling most of their flights last year, everyone who bought a non-refundable ticket was offered a flight credit in lieu of their cash back. Le Hubs wasn’t happy with the flight credit situation at all. He was right to feel that way. If one pays for a service, and the service isn’t rendered, then one should get one’s money back. But as a former travel agent, I already knew what became of unused economy tickets – the chances of getting your money back are slim. That is the price you pay for affordability; you either use it, or you lose it. I was happy enough to get flight credits with Air Transat that would last for all eternity – or until they got bought out by God knows who. In my view, it was the best possible outcome, everything considered. (Don’t you love lowered expectations?)
Could I have gone to my credit card company to get a chargeback? Maybe. Many people chose to. I didn’t see the need, because we like using Air Transat, and at the time, I thought we’d get to use my flight credits once COVID died down. I also don’t particularly enjoy being on the phone because of my hearing impairment, and with the volume of calls the airlines were getting last year, I would’ve been on hold forever. I figured I’d be able to use my flight credit around this time this year, but I was wrong on that count. No one could’ve predicted how long this pandemic would drag on. We were overconfident about living in a more enlightened, more advanced time, weren’t we? I don’t think we feel that way anymore. Nothing like a little virus to cut one down to size.
Anyway, It took Air Transat a year to finally give people back their money, and I’m sure people are going to grumble about why it took forever, but I’m happy. Better late than never is my ninja way, so good on them for coming through. And good on the Canadian government for providing the bailout, which, wait a minute, is really just my tax dollars in action, so… oh drat.